Article Image
Article Image
read

As Summer ‘15 Growth Intern, I got to work on three awesome projects on one of the most popular video streaming apps for Chromecast.

I lead customer support for Videostream’s then over 1.2 million customers (now close to 2 million!!). That meant resolving 2,148 email support tickets over 4 months and writing close to 90 canned responses so I could do my job more efficiently

With in depth customer knowledge and feedback, I could confidently redesign the Videostream websiteto focus on the benefits that actually resonated with customers. The new website I developed beat split tests across the board and on certain metrics had up to 32% better download conversion rates than the old website.

The new website also got more users to come back to Videostream leading to a 12% increase in weekly active users that has remained since (not a one time boost)!

New Premium Flow: Plans, Payment Selection, & Features.

I worked on a new Premium flow in the app which makes upgrading to new features significantly easier for customers. I built the flow from scratch using HTML/Sass, Javascript, and integrations with Stripe, Paypal, and Google OAuth APIs. It’s beating the original Premium flow in initial revenue split tests.

Read how I helped Videostream increase downloads 32% (+ before/after screenshots!!).


If this is the type of impact you want a software developer to have starting early 2018, let's chat. Email me at andrewparadi.com or check my resume.

Andrew Paradi

Andrew Paradi

I study computer science at University of Waterloo, wrote software Atomic, build side projects, produce vids, and play piano.


Published

Image

Andrew Paradi

Full Stack Engineer

Experience Projects Blog Resume About Contact Andrew